May 26, 2011

E3 Speculation Time!

With a little over a week to go until E3, it's time to play everyone's favorite game, "Just what the heck will happen at E3?!?"  I'm your host for today's festivities, and will take you through each of the big three to prognosticate about what characteristics each presentation will contain.  I'm going to make three predictions about each company's presentation, and much like Joystiq's E3 Bingo, we'll see how well I did afterward.

Nintendo:


The big N heads into this E3 in an unfamiliar position.  After being the undisputed king of the gaming hill (in sales) due to the ridiculous success of the Wii for the past four years, this year sees Nintendo looking up at Microsoft in the lead.  While the Wii still holds the overall US sales lead, it has played second fiddle to the 360 in 10 of the last 11 months according to the data released by the NPD group.  On the upside for the house that Mario built, they are ostensibly the only manufacturer announcing a new console at this E3.  This will generate a lot of buzz for the company, especially with the rumor that the new console will cater toward more traditional gaming experiences.

Prediction #1 - I'm going WAY out on a limb on this one, but stick with me, because who would have thought the Wii would turn out to be what it was before they officially unveiled it?  Among all the rumor and speculation that's come about with Nintendo's Project Cafe, the two things that jumped out at me are the new controller and the purported streaming capabilities of the system.  What if part of the horsepower for the console was actually contained in the controller instead of the console itself?  Because of this, developers could build the game to be played both at home and on the go.  If you decide you want to take a game portable, you simply tell the console to stream the game to the controller and off you go.  This would give Nintendo a leg up on Sony, as you wouldn't need separate copies of a game nor worry about where your save is.  This trumps a feature that Sony seems to be hinting at with its NGP.  Throw a little ad-hoc networking and/or 802.11 support in as well, and then two or more people can grab some multiplayer goodness on the go utilizing their characters and save files that they've built up at home.

Why this prediction works - Nintendo needs some eye-catching features to differentiate it's new hotness from everyone else's consoles.  Otherwise it's just another system that plays the same games that everyone else's system can, and they're the new kids on the block all over again trying to carve out market share with the traditional gamer.  Imagine the hardcore Call of Duty guys that would flock to this system if they could Prestige from anywhere they had a network connection.  I think Nintendo would bank at least two to three million in sales from that demographic alone.  In addition, if you put any stock in inferences that the code name makes as far as the system's feature set, it's not a stretch to imagine a Nintendo demo video of two incredibly happy people gaming against each other in a coffee house with their systems.

Why this prediction is bonkers - Nintendo would essentially be cannibalizing it's own 3DS market if it did so.  Why carry a 3DS and your Project Cafe controller around with you at the same time?  You've only got so much pocket/purse space, and between these two behemoths it's just like Highlander... there can be only one.  Not only that, but to have the power of their console in the controllers would make it a pretty expensive deal to add controllers to the system.  Nintendo could hardly justify $100+ price tags to consumers for its controllers.

Prediction #2 - Nintendo announces the official name and price of the new system.  The new name will not be "Wii 2" which I'll get to in prediction 3, and the price will be $349.99 with at least a 160GB proprietary storage medium.  There will be only one SKU. 

Why this prediction works - This price point gives them an advantage over the current Microsoft and Sony consoles as both companies' consoles with significant storage space are currently priced at $299.  They get the ability to say they have the latest and greatest tech for only $50 more.  Once their competitors do enter the next gen market, they will likely come in at an equal or higher price than this, and at that point it's likely that Nintendo would be in position for a price cut to pressure their competition and maintain their advantage of being first to market in the next generation.

Why this prediction is bonkers - Given the tech that has been projected to be in this system, there's no possible way that this system can hit this price point without Nintendo taking a significant loss.  This is something they've not historically done with their hardware, and I doubt they're likely to start now.

Prediction #3 - Project Cafe and the Wii will coexist.  Nintendo will announce that they're still the company for everyone and they will continue to support the Wii.

Why this prediction works - Nintendo made ridiculous money bringing the casual gamer into the market.  The casual gamer will be very unlikely to make the jump to a more traditional console, and Nintendo will still want to bleed this market dry.  They stand only to gain because they can entice the hardcore market back to them while simultaneously serving the interests of the casual market.  The biggest win for Nintendo is that it's nothing that Microsoft or Sony can replicate with the cheapest console between the two of them still at $199, and still intimidatingly hardcore.  They'll keep the Wii around as long as it continues to make them money, and then they can release the "Wii 2" in much the same way they did the Wii.  Give it enough to make it a viable cheap gaming console, but without all the expensive bells and whistles that the hardcore crowd looks for.

Why this prediction is bonkers - Nintendo has never historically supported three platforms at once.  Sure, Nintendo famously made the three pillar statement way back when, but they never truly backed it.  The Gameboy platform was put out to pasture once the DS was assured of success.

Sony:


Sony is the most curious of the three companies heading into this year's E3.  They were set to be the runaway "winner" of this year's show in my eyes until April 20th rolled along.  77 million compromised PSN accounts, nearly a month of network down time, and a crippled online store which has yet to return later, and this year's E3 picture changes greatly for Sony.  But not all is lost for Sony.  They still have some great exclusives showing up this year, in Infamous 2, Uncharted 3, and Resistance 3.  They've also got their new handheld to brag on as well.  Let's see what we can expect from Sony.

Prediction #1 - The NGP is officially named, dated, and priced.  The NGP will be unveiled officially as the Playstation Portable 2, (or PSP 2) will be in stores in time for Christmas this year, and will be priced at $299.

Why this prediction works - For as long as Sony has been in the gaming hardware business, the moniker has always contained PlayStation.  Despite the somewhat negative general opinion of the current PSP, I doubt this is enough to get Sony to consider dropping the Playstation nameplate from the system.  The system has to be priced at no more than $299 to have a shot at any type of foothold in the market.  Any higher, and it will merely gather dust on the shelf as gamers can pick up a 3DS for $100 cheaper, or go buy a home console and just game there.  Any lower, and they take too much of a loss for the cost of the hardware contained in the device.

Why this prediction is bonkers - To get this system out for the holiday is a pretty quick turnaround for only having announced it in January.  It's more likely to see a summer release around next year's E3, or even Fall of 2012 to give them time to bring up production numbers as well as procure content to sell on the system.  To sell this system at $299 is still certainly a loss for Sony, and more than even it will want to stomach.

Prediction #2 - PS3 gets a $50 price cut.

Why this prediction works - With the Wii dropping to a pretty ridiculous $149, Sony's entry console is now double the price of its competitor.  Whether or not the consoles are equals really isn't up for debate here, it's the mindshare of little Johnny's mom that walks into Walmart and sees she can buy him video games for half the price.  Sony can't and won't ignore this, and will get the PS3 down to a $249 entry point.  Further, languishing in third place behind the fading Wii and the still strong 360, Sony needs something to give consumers an extra incentive to buy its console in the wake of the PSN data breach.

Why this prediction is bonkers - Sony finally began making some money with the PS3 hardware last year.  With a reported $170 million in costs due to the PSN debacle, it's unlikely they'll want to give up any ability to profit on their hardware if it can soften the blow of this debt.

Prediction #3 - This is the only one that will get an "It depends" type of prediction.  If the Playstation Store is back up next week as expected, Sony won't breathe a word of the PSN data breach and subsequent outage in its press conference.  If it's still down, I guarantee an apology will be forthcoming.

Why this prediction works - Sony has been tight lipped about everything related to this whole situation.  If they don't have to remind everyone of a giant failure during a time that is to be a celebration of their company, they won't.  However, if developers still can't sell and gamers still can't buy from the store that will at that point have been down six weeks, they won't be able to ignore the elephant in the room.

Why this prediction is bonkers - Sony will have to say something about their "Welcome Back" program in order to try to get some sort of PR spin on a giant black eye in its gaming history.  Regardless of the conditions laid out above they'll take the opportunity to pat themselves on the back, and to remind their customers how generous they are.

Microsoft:


Microsoft is the current king of the consoles.  As noted above, they've led the NPD charts in sales in 10 of the last 11 months of reporting.  The only problem for Microsoft right now is that they've sort of spent all their ammo.  Everyone knows Gears 3 and Forza 4 are coming, the rest of the exclusive well is otherwise dry, and the Kinect is already out and the honeymoon is over.

Prediction #1 - No bombshells coming from Microsoft this year.  They will certainly make some sort of announcement that was previously unknown, but it will be of the type that you'll say to yourself "Well anyone could have seen that coming at some point."

Why this prediction works - Microsoft lost Bungie, lost the Mass Effect exclusive, and have shuttered Ensemble Studios, one of the few studios it still owned.  With the exception of Rare, the remainder of its high profile exclusive studios already have announced their works.  With no new hardware expected either, it's really unlikely that Microsoft will have anything to give us that "Wow" moment during their presser.

Why this prediction is bonkers - With Nintendo and Sony both showcasing new hardware of some sort this year, Microsoft can't be left with nothing.  There's got to be something up their sleeve to try to take some of the spotlight from the other two manufacturers.

Prediction #2 - Microsoft will once again get timed exclusive rights to Call of Duty DLC.

Why this prediction works - Activision will be blowing the lid off of Modern Warfare 3 at the show, maybe even at Microsoft's own press conference.  As they've had the drop on Sony for two years running, expect Microsoft to exploit one of the few things it can point to as a previously unknown exclusive.

Why this prediction is bonkers - Activision wouldn't want to do anything to possibly dampen excitement for its flagship console title with over five months still to go before release.  If and when (more likely when) Microsoft procures these rights, it will be announced much closer to release.

Prediction #3 - Microsoft will continue to pimp the daylights out of Kinect and will announce several new very casual friendly titles, date others that have been previously announced, and maybe toss a bone or two to the hardcore.

Why this prediction works - Microsoft likes money.  The more they can try to win over the Wii crowd, the more money they make, and they can't afford to have Kinect die so shortly after its release.  They've certainly poured some resources into developers making Kinect games to give any incentive at all for people to buy it.  With a lack of software released, and very few receiving critical success, Microsoft has to pump some life into its motion project.

Why this prediction is bonkers - Microsoft isn't aiming the Kinect at the hardcore and it appears to already be fizzling even among the casual despite having shipped 8 million units.  Microsoft can't control what third party developers create, and doesn't have the studios of it's own to try to build the library by itself.  Kinect will have a small presence in the E3 press conference, but it will showcase only casual games and nothing more.

Lots of predictions.  Some I'm reasonably confident in, and others, well, I'm certainly stretching.  I honestly believe all are at least plausible.  Get out your scorecards and lets see how I did in two weeks!

May 24, 2011

Playstation Network Under Maintenance, Further Confirmation of No Return of Store Today

Want to relive the last month all over again for the next nine hours?  Good!  Jeff Rubenstein, Social Media Manager and general Playstation Blog main man reports that the PSN will be under maintenance from 11:00am until 8:00pm Eastern time.  This means that
"Account Management will be inaccessible, including the password reset process.  While some users may experience difficulty signing in to PSN, the majority of consumers will be able to play online as well as sign in to external sites that require PSN authentication."
Rubenstein further confirmed the European Blog's assertation that the Playstation Store would not be publishing today and that they're targeting the end of the month for restoration.

Whoops! No Playstation Store This Week

Despite the leaked memo last week, it looks as though the Playstation Store will not return to service this week.  James Gallagher stated on the European Playstation Blog today that:
"...we are aiming to have it (the Playstation Store) live by the end of May.  Contrary to popular rumours, it will not be reopening tomorrow but we will let you know here as soon as the date is confirmed."
This shouldn't come as a surprise to anyone, given Sony's propensity to miss dates in this whole mess.  With any luck, it will at least be live before E3.  Heaven help them if it's not.

May 19, 2011

Review: Portal 2

Portal 2It's rare in our sequel filled world that anything equals the original, let alone surpasses it.  Portal 2 accomplishes this without losing sight of what made the original great, an even rarer feat.

Portal 2 puts you back in the shoes of the original speechless protagonist from the first game.  For those that didn't have the patched PC version that explained a bit more of the ending from the last one, you were recaptured at the end of the game, setting up the beginning of Portal 2.

You're greeted by a friendly AI core named Wheatley as the place is falling down around you.  After making your escape from danger, you and Wheatley set out to find a way out of the facility.  Much like GLaDOS from the first game, the game is absolutely made by the interaction between you and this character.  The voicing of this character couldn't be more appropriate.  The dialog at the ends of levels, as well as some of the little quips in between were on occasion laugh out loud funny.  Of course, GLaDOS makes her appearance in this game as well, and is every bit as hilarious and sadistic as the previous game.  The story is very intriguing, and you'll get to learn a lot of the background behind Aperture Science.  For a game that in it's first incarnation started with no story at all, they've managed to wrap a great piece of fiction around the brilliant game mechanic that gave life to the series.  Whoever is doing the writing for this series is worth every penny that Valve pays them. 

The gameplay differs very little from the first game until roughly half way through the game.  The same two portal mechanic is still used to solve puzzles, but a curveball from a mechanic standpoint as well as a story standpoint gets thrown at the player with the introduction of gels.  There are three different types of gel that it turns out Aperture was working on: a bounce gel, an acceleration gel, and a portal gel.  The first two are pretty self explanatory.  The third though, allows you to place a portal on any surface.  This is a very interesting twist to the game mechanic, especially given how the gels are dispensed.  I was worried in early previews when the gel was revealed that this would change the game drastically, and not for the better.  However, I couldn't have been more wrong.  The gel mechanics add another layer to the puzzles, but are never the absolute focal point of the puzzle.  Every puzzle still maintains the portal mechanic as the primary means of getting the job done.  I like to maintain my reviews as spoiler free, so I'll leave it to you to see what I'm talking about.  Suffice to say, it's a welcome addition to the game.

The only criticism I can level at the game are the load times.  This seems to be more distracting later in the game than earlier. (Trying to avoid spoilers here) You'll find that the game will stop suddenly and take significant amounts of time to load the next section.  I'm not a programmer, nor do I play one on TV, but I would think at this point that programmers should be able to find an intelligent way to seamlessly load the next section of a game unbeknownst to the player.

This edition of the game introduces a co-operative experience with it's own stand alone story as well.  I would strongly recommend finishing the single player version of the game before beginning the co-op.  There's two reasons for this.  First, completing all the puzzles in the single player mode will prepare you for the challenge of co-op.  Co-op is a different beast entirely when it comes to difficulty.  Though I only have about three hours in the co-op at this point, I would say that it is more difficult than single player.  Secondly, the co-op contains a very minor spoiler for the single player game right out of the gate.  It's not much, but if you like to be surprised as much as possible by story elements, you'll want to finish the single player first.

Co-op gives you and your partner each a portal gun and sends you off to do some "testing" for GLaDOS.  Though you're able to fire four portals into the world at once, you cannot link your portals to your partner's portals.  This certainly plays into a few of the puzzles you'll run into.  There's a nice tutorial before beginning the meat of the experience to get you familiar with some of the ways you'll need to work with your partner to complete puzzles.  A "portal target" mechanic has been added to the game for the co-op mode, as well as a countdown timer.  Both are very welcome additions.  The portal target feature is an absolute must.  This allows you to show your partner where you would like them to place one of their portals.  I've only played this in split screen mode, and even when your partner is on the same couch as you it's a very useful feature.  I couldn't imagine not having it in the networked version of the mode.  The countdown timer allows you to begin an on screen timer to synchronize your actions with your partner.  This is useful if your partner is connected to you by network and doesn't have a headset, but otherwise can easily be handled by voice chat.

Portal 2 keeps the spirit of the original game, and expands upon it well.  Nothing was added that doesn't seem to fit with the world that was originally created, and nothing really was removed at all.  This game is a shining example of what sequels should be, and is a must own for any gamer that enjoys a good puzzle.

Pros:

  • More of the same great puzzles
  • Voice acting is outstanding, and the story is both engaging and laugh out loud funny in some instances
  • Enough new mechanics added to keep the game from feeling stale, while keeping the focus on using portals to solve puzzles
  • Co-op mode extends the play time of the game and gives a completely new experience, complete with its own stand alone story
Cons:
  • Load screens between sequences can take you out of the flow of the game

Score:  5 out of 5 stars - Must Own

Review System - PS3
Time Played - 18 hours, three of which were spent in co-op.  
Completion:  Single player campaign completed and all single player trophies earned.  Co-op campaign completed three out of five sections in the hub world.

Playstation Store Reportedly Back Online for 5/24 Update, Missed Content Published By 6/3

Gamasutra reports that Sony has sent a memo to partners detailing when their content will be published on the Playstation Network.  The memo informs partners that the store will reopen on 5/24 with an accelerated publishing schedule.  Rather than only the normal Tuesday release, each week will see two releases for the next two weeks to return the schedule to normal:
  • The 5/24 reopening will see that week's scheduled content alongside the content that should have been released on 4/26.  
  • On 5/27, another update will go live, publishing content that originally was to be released on 5/3.
  • 5/31 and 6/3 will round out the distribution of the backlogged content.
So it looks like the PSN will see complete restoration on 6/3, nearly six weeks after the initial disruption.  Certainly this has been a monumental disruption for Sony.  Hopefully after 6/3 we will see a much more stable experience for PS3 users.

May 16, 2011

Editorial - Sony Welcomes Back Its Most Loyal Fans With Kick In the Balls

Earlier today, Sony announced the details of its "Welcome Back" program. PS3 users get two free games from the following list once the Playstation Store returns to life:

  • Dead Nation
  • Infamous
  • LittleBigPlanet
  • Super Stardust HD
  • Wipeout HD + Fury
In addition, PSP users get two free games from this list:
  • LittleBigPlanet (PSP)
  • ModNation Racers
  • Pursuit Force
  • Killzone Liberation
The following benefits then also apply to all users:
  • 30 days of Playstation Plus (Existing Playstation Plus users get an additional 30 days, for a total of 60)
  • A selection of yet to be determined free rental movie titles to be used on a specific weekend
  • Playstation Home will offer 100 undisclosed free items as well as scheduled free content and add-ons that appear to have already been scheduled for release from the context of the announcement
If you are a loyal PS3 user, that's been with the PS3 from launch, paid your $600 for your system, and suffered through to this point from the early days of PSN and Playstation Store, you have to feel absolutely insulted right now.  I know I do.  I know I feel especially insulted as a Playstation Plus member.  The list of software would likely appear to the average user to be very generous.  I would say to many users, it probably is.  Nobody will argue the quality of the PS3 titles listed. There is one theme to the titles if you're a loyal PS3 fan.  That theme is the fact that any self-respecting PS3 fan ALREADY OWNS THEM ALL.  

I cannot believe that Sony PR has seen all the backlash over this whole situation and sat there and thought "How can we get out of this situation in the least expensive way possible?"  Because that's exactly what has happened here.  The only title released even remotely recently is Dead Nation, and that title was released six months ago.  In addition, all of these titles are pretty much can't miss titles for anyone that is a true PS3 fan.  So the only users redeeming these codes will be newer users that haven't been around since the beginning, or those that maybe have never spent a dime on the Playstation Store.  On top of this, Playstation Plus users are getting a big thanks by simply being refunded the time they missed (essentially 30 days) and then the same credit everyone else is getting, another 30 days.

So here you have a group of people, arguably Sony's most loyal fans, that they've for all intents and purposes said "Thanks for sticking with us, we know you're not going anywhere, and we thank you for that!".  Why would you knowingly be offering games that you know your best fans already have?  Why else would you not do something above and beyond for the people that are actually paying the premium subscription for your otherwise free service?  The only reason I can think of is that the company is so arrogant as to think that they can do anything to these fans and get away with it.  Sadly, judging from some of the reaction I've seen to this debacle on various message boards, they're PROBABLY RIGHT.  There's brand loyalty, in consistently choosing one brand over another, and then there's the level that these people are taking it to.  I'm calling it brand idolatry.  This is the idea that a company can do no wrong, and despite anything that happens they'll defend the company to its death.  This is what those that are giving Sony a pass on this mess are doing.  Don't get me wrong, I'm not complaining about the hack.  In this day and age, anyone can be hacked.  However, the way the relationship between the company and the users was handed in the wake of what happened can be considered nothing short of atrocious.  The sad part is, I don't believe Sony would change a second of how this was handled from start to finish.

This program only further seals the decision I made earlier this month to buy only PS3 exclusives for the system.  In addition, my Playstation Plus subscription will not be renewed either.  Clearly the company does not value me as a premium subscriber, so they certainly don't need any more of my money.  I'd nearly softened to the point I would consider buying certain multi-platform games for the system.  These would be games that I've historically played on Sony's system, such as Final Fantasy, any sports game, whatever shooter my Friday Night Shooter friends are now playing, etc.  That's off the table now.  If it isn't exclusive, I'm not buying it, and I'll be buying only extremely high profile exclusives.

I'm really sad to have come to this decision, but as consumers, we have to show companies when their behavior is unacceptable.  The only way we can do this is with our dollars.  If we continue to buy from these companies no matter what happens, nothing will ever change.  I know Sony won't feel my change in purchasing.  I'm pretty consistent in buying at least one new game per month, and if we assume that Sony has at least two very high profile exclusives per year that will still get my money, that's $600 worth of retail games that they miss out on license fees for simply because they took the business route rather than the relational route with their "Welcome Back" program.  But if many people feel this way and actually take a stand, those multiple $600 chunks will add up.  So know this, I know that nobody at Sony singled me out when making this decision.  They made this decision in the same way I am right now.

It's just business.

Gears of War 3 Limited and Epic Editions Revealed

Xbox Live's Major Nelson tweeted today that Epic has released details of the Limited and Epic editions of the final installment of the Gears trilogy.

The Limited Edition includes the following:
  • Octus Award Display Box and Octus Service Medal - Replicas of the honors bestowed on Adam Fenix, Marcus's father, for his work on the Hammer of Dawn
  • Unlockable Adam Fenix Multiplayer Character - Each Octus Service Medal replica is engraved with a unique Live code that unlocks Adam Fenix in multiplayer
  • Fabric COG Flag
  • Personal Effects of Adam Fenix - Includes his "Last Will and Testament", the initial Hammer of Dawn schematic, and other Fenix family mementos
The Epic Edition includes the following:
  • Everything from the Limited Edition
  • Collectible Marcus Fenix Statue
  • The Art and Design of Gears of War by Tom Bissell - Book including 96 pages of interviews, photos, concept art, and more
I'm personally intrigued by the Limited Edition for the extra $20, but I can't justify an extra $80 in my head... that's another full price retail game and then some!

UPDATE - 5/16/11 @ 11:50am - Here's a link to a video unveil of the contents of both editions by Chris Perna.

May 15, 2011

Zombie PSN Lives - US and Canada Back Online, Europe Beginning Rollout Now

At roughly 3:00am Eastern time on 5/15/2011, a nearly month long nightmare for US and Canadian PS3 gamers finally came to an end.  While the Playstation Store is still MIA, the bulk of what makes the PSN the PSN is back and functioning.  As a test, I linked my Netflix account to the console and watched a few episodes of The League, and also linked my copy of Portal 2 to my Steam account and redeemed my code for my Mac copy of Portal 2.  All went without a hitch, including the Steam Cloud sync of my saves and trophies/Steam achievements.  One thing I noticed right away that made me say "Hmm" was that I didn't have to sync my trophies.  I was curious to see how many I'd earned while things were broke, so I logged into the website.  I was going to then sync to see what changed, but noticed Portal 2 already at the top of the list with 64%.  Don't know if this is a new feature, or part of the weirdness of the restart, but I'd take auto-syncing trophies as a new feature for sure.

As I was writing this Jeff Rubenstein tweeted the following:


jeffrubenstein
Attention EU! RT @PlayStationEU: The phased rollout of certain PSN services has begun and we'll tweet when each territory goes back online.
5/15/11 10:25 AM


That's right European gamers, you're up!  Have fun across the pond everyone!

May 14, 2011

PSN Is Back In Ohio! Game On Ohioans!

The title says it all... get to playing!

The Northeast Rejoices: First Back On PSN

Sony's official Playstation Twitter account announced the following just moments ago:


PlayStation
PSN service now resuming in U.S. Northeast: http://bit.ly/lrvKD9 CT, MA, ME, NH, NY, NJ, RI, VT and more to come
5/14/11 10:15 PM


Have fun Northeast gamers!

The Wait Is Over - PSN Limps Back Online

PS3 gamers rejoice!  After being taken down by Sony on April 20th due to an external intrusion on their systems, the PSN is at last limping back onto the Internet.  Sony has announced a phased rollout to restore the PSN as of roughly 8:15pm Eastern time.



Though the Playstation Store is not yet currently available, users will slowly be able to finally sign in, see their friends list, sync trophies, manage their PSN account, access un-expired rented movies, visit Playstation Home, and most importantly, play online.  No word yet on when the Playstation Store functionality will return.

Also, as previously announced, users will need to apply the available firmware update before being able to access the new and improved PSN.  Firmware version 3.61 took slightly more than eight minutes for me to install on my PS3, and I have reasonably fast broadband, so that's not terrible given past speeds.  Users will also be required to change their password before being given the keys to the network again.  Given the already sloth-like speeds of the PSN even before the coming avalanche of users about to destroy the PSN update servers, I wouldn't bet on the speed continuing to be that good.  Get on it as soon as you can!.

So install that firmware, sync those trophies, and let's get gaming!

(Updated 9:08pm 5/14/11 to include information about the requirement to change password)

UPDATE 10:00pm Eastern, 5/14/11 - Some users are reporting issues downloading the new firmware.  Sony has provided an alternate link.  Download the firmware from here and save it to a USB stick.  You can then update the system with the firmware on the USB drive.

May 11, 2011

Xbox Live vs. Playstation Network: One Man's Comparison

As we complete the third straight week of the outage of the Playstation Network, I continue to the following exchange more frequently than I care to admit:

PS3 Owner - "I'm so tired of the PSN being down!  This is ridiculous!  It needs to be back online yesterday!"

360 Owner - "Glad I own a 360 and not a PS3!  HA HA!"

PS3 Owner - "At least my online is free!"

360 Owner - "At least my online works!  And even when both are working, mine is better!"

PS3 Owner - "My inferior free is always better than your superior $60/year in my book!"

...ad nauseam, ad infinitum.

So I decided to make a comparison.  The original subtitle to this post was going to be "An Objective Comparison", but the more I thought about it, the more some things are going to be subjective no matter how "right" it appears to be.  Below (in no particular order) are the top things that always seem to be talked about when comparing and contrasting the two networks.  We'll score this in the style of boxing, to give weight to how much better one network may be than the other in a given "round".  May the best network win!

Speed:


By anyone's definition, Xbox Live FLATTENS PSN when it comes to speed.  Title updates that take upward of 30 minutes on the PSN are effortlessly downloaded in under 5 minutes on the 360.  Fortunately, actual online gameplay speeds don't ever seem to be an issue, but overall, this is certainly one category that Xbox Live wins easily.

Winner: Xbox Live 10-8 (Extra point for an overwhelming advantage)

Ease of use:


Both networks make it easy to find a game to play online, but if you want to find a game to play online with your friends, you want to play on Xbox Live.  The party system is fantastic, and allows you to meet up with all of your friends outside of the game before going in.  Then once you're in, the game realizes this fact, and will make matches accordingly.  PSN has no such feature, and desperately needs it.  Getting booted from a match of Call of Duty because the connection flaked and then sending PSN messages to everyone to get them to rejoin is one of the most aggravating experiences in PS3 gaming.  In addition, this party feature also allows users to group together and hang out regardless of what game you're playing.  The chat feature is outside of the game framework, so you're free to hang out virtually regardless of your choice of game on a given night.

Winner: Xbox Live 10-9

Cost:


This is easily one of the most objective points we'll run across in this comparison.  The PSN is free to play your games online.  There is an optional subscription service (Which will be detailed later) for 49.95/year, but this has no effect on the ability to play your games online.  Conversely, Xbox Live retails for $59.99 for the privilege of playing the games you've already paid for online.  This is slightly misleading though.  Only suckers pay full price for Xbox live.  Doing a little bit of research online, I've found 12 month cards as low as $35, and you can nearly always find a deal for $40.  It still doesn't excuse the fact that you have to pay for something that is universally free on any other system.

Winner: PSN 10-9

User Experience:

I don't think that anyone will argue that you'll find more jerks on Xbox Live than the PSN.  This at least is my experience, and if you ask Wombat from the CAGCast, he'd likely agree after an experience he had a while back.  However, the difference arises in what you can do about those jerks.  If I run into a jerk on Xbox Live, I can mute him from the console, I can file a player report on him that will ensure I'm not matched with him, and I can also file a complaint with the Xbox Live service that could see the guy do some ban time if enough complaints are levied.  The PSN, though the jerk population is lower, has no such tools at the user's disposal.  So when you run into a jerk online on the PSN, depending on if the game has any of these controls, you have to suffer through the match, or disconnect and hope not to find another jerk in the next match.   I believe that the fact that you have to alter your own game experience (leave a server you're on) or just deal with it if you're on the PSN tilts this one in favor of Xbox Live.  Sure, I still have to take the time to mute or report someone on the 360, but at least my friends and I can all stay together, in a server that we may be enjoying otherwise.

Winner: Xbox Live 10-8 (Extra point for an overwhelming advantage)

Extras:

Both networks will run specials on their store from time to time, so consider that even.  However, if you're a Playstation Plus member you get some special benefits.  Every two weeks bring additional discounts, as well as free games that will rotate each time period.  As long as you download them during that time period and keep a current Playstation Plus subscription, the game is yours at no charge.  On top of this, the console can be configured to automatically check for system updates and game updates periodically while you're not playing and apply them.  All you do is turn on your system and play your games.

This is a tricky comparison since you do have to fork over $49.95/year for Playstation Plus, and not all users will get these perks.  But on the other hand, no Xbox Live users see free games on a regular basis on any level of that service.  I have to hand this one to the PSN.

Winner: PSN 10-9

Conclusion:


In a close race in categories, Xbox Live edges out the PSN 3 to 2.  It's also a little closer than I expected when initially conceiving this article in the points as well, as Xbox Live takes it 48-45.  However, this is still a solid advantage.  And were I to rate the importance of the categories, the categories that Xbox Live holds advantages in are overall more important than the ones the PSN has won.  Too many people use the tired excuse that PSN is free and is therefore better.  This simply isn't the case.  Xbox Live is clearly the superior online service.  It's only drawback is that there is a cost to use it.  However, this cost is nominal when you find a deal for a subscription card, which can be found almost all the time.  If you're patient, you can find even better deals that can lower the cost to $3/month.  If you can't afford $3/month, you may be in the wrong hobby.  The PSN hopefully will improve as time goes on and close this gap.  However, at least at this time, Xbox Live is the place to game online.

Overall Winner: Xbox Live

May 10, 2011

Sony Breaks One Week Promise, Back to Indefinite Timeline For PSN Restoration

Sony announced through it's Playstation Blog that the timeline to PSN restoration is back again to "indefinite".  Quoting from the short post:
"At this time, I can’t give you an exact date, as it will likely be at least a few more days"
Given their propensity to break dates so far, even the "few more days" piece should be taken with a grain of salt.  Personally, I'm to the point that until an actual restoration is announced, I'll not be worrying about any schedule of restoration they publish.

May 6, 2011

Sony Status Update, Still No PSN

After pointing out the lack of an update on the road to service restoration in my post yesterday, Sony let loose with not only an update on that, but a load of other information.

It's great news to finally hear that we appear to be near a working PSN once again.  In addition, more great news that Sony will be protecting its customers from the risk that they've put them at.  At this point, Mr. Stringer's letter is mere fluff.  We've already heard all this before, and I just get a patronizing feeling from this.  Sadly, it appears that the PSN is not going to be up this week as was promised.  Again, I just don't see the PSN coming up over the weekend.  I think the earliest we see it up is Monday, and I'm going to put my official prognostication out as having the PSN up on Monday the 9th.  We'll see if Sony makes a liar out of me and comes through before Sunday.

May 5, 2011

Nothing Like Waiting Until the Last Minute

Sony promised on 4/30 that some Playstation Network services would be back up and running within a week.  The promised services were:
  • Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems-This includes titles requiring online verification and downloaded games
  • Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
  • Access to account management and password reset
  • Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
  • PlayStation®Home
  • Friends List
  • Chat Functionality
As of the posting of this article at 5:00 PM Eastern time, all PSN services are still down as the PSN still reports that it is under maintenance.  Sony has been silent towards its customers regarding progress towards service restoration.  Posts on the Playstation Blog on May 2nd and on May 4th give no information about the progress of service restoration.

In my mind Sony's last legitimate day to get things rolling again this week is tomorrow.  Once we get beyond business hours tomorrow, it is highly improbable that the PSN will be brought up over the weekend.  I just don't believe at this point that their PR department could possibly waste an opportunity to make a fanfare about the return of service and to get people excited about gaming on the PSN again.  With gaming journalism not necessarily a 24/7 business just yet, they wouldn't get the coverage they would get by having things ready to go first thing on Monday.
 
I hope Sony proves me wrong.

Will they?

I doubt it.

A Look Back At My Predictions On the PSN Outage

Just before Sony finally decided to inform us all that hackers had swiped all of our personal information, I posted this article with my musings on what may have happened.  Let's see how well I did:

Anonymous Succeeded In "Making Information Free" - WRONG

Though Sony did recently implicate Anonymous in the PSN hack, they've only said at this point that user information was stolen.  They have yet to say that there has been anything further than that, so I fail here.


Hackers Have Crippled the PSN, Sony Themselves Can't Get It Working Again - WRONG

As with the above, Sony hasn't said that any damage was done to their systems, they were just compromised.  I surmise the downtime shows us to what extent their system was broken by design, as they're running out of time to hit their promise of having some semblance of service up this week.

User Accounts Have Been Compromised - ABSOLUTELY CORRECT!

Sometimes I hate being right.  This is one of those times.  What else is there to say about this that hasn't already been said?  Be vigilant, keep a close eye on your credit/debit card statements, and pay very close attention to your credit report.

Sony's Intrusion Detection Alerted Them To An Issue, But They're Still Investigating If Any Damage Actually Occurred - CORRECT!

In their statement of what occurred, they were quoted as saying they:

  • Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened
  • By April 25, forensic teams were able to confirm the scope of the personal data they believed had been taken, and could not rule out whether credit card information had been accessed. On April 26, we notified customers of those facts.
I claim this one as a win!

Sony PR Has No Way to Spin This Positively, Kevin Butler Is Firing People At Will - CORRECT!


In the aftermath, Sony is still bumbling about in trying to appease the userbase that has been wronged.  Their offer of a free month of Playstation Plus to all users is just comical in the fact that they've managed to offend their entire userbase all at once.

  • Non Playstation Plus subscribers are basically being baited into becoming paying Playstation Plus subscribers.  Once they download all that free goodness available to them by being a Plus subscriber and then see 30 days later that they can no longer play that content, they either have to pony up the coin (SONY WIN!) or they just feel ripped off as they didn't truly get any apology at all from Sony.
  • Playstation Plus subscribers on the other hand have to wonder why even though they're paying subscribers of the service, their "Welcome Back" is no different than the people that pay nothing.  I'm not saying that the PSN should become a pay service, but from a PR standpoint you HAVE to do something more for the users that are voluntarily paying for extra service.  These are your PREMIUM subscribers, and the fact that you've shown them no extra care is outright baffling.
Sony PR has failed at PR 101.  Communicate with the people in a timely fashion and don't patronize them.  If I were brought in at Sony in a position of power, that entire PR department would be fired.

Well, I hit on three of five, and honestly the first two were my "wild conspiracy theories that in some world had a remote chance of happening".  Maybe I should be a professional industry analyst :-)

May 4, 2011

My Response to the PSN Debacle

After some careful consideration, I've determined my course going forward with Sony after the recent catastrophe that is their response to the intrusion on their systems. 

As much as I enjoy the PS3, I can't in good conscience continue to support a company that so blatantly lied to, and then suppressed information from their customers.  As consumers, we vote with our wallets, and Sony will receive far fewer of my dollars from here on out.  I used to buy every game I could on the PS3 if it was multi-platform despite the fact I knew it would afford me a smaller pool of potential online players so I could support the system that I preferred.  That now changes.  For the foreseeable future, unless it's a PS3 exclusive, my future game purchases will be made for the 360.  I'm not foolish enough to make a blanket statement that I'll never buy a PS3 game again, because I know that I can't miss out on some of those great games.  However, at least 10 games per year that would have went toward licensing fees for Sony will no longer go there.  If I give them two or three as opposed to 12 or 13, I can live with that.  And for those that are "selling their PS3" out there, you're proving nothing.  Someone new now owns a PS3 and will be purchasing games for it.  If anything, Sony actually gains in that equation because they have a new user that must create a PS3 library of games.

In addition, my personal information that Sony keeps will no longer be accurate.  Let me make one thing crystal clear here.  I'm in the IT industry.  I know that anyone can be hacked at any time.  What is unforgivable is that Sony should have informed their customers the millisecond they had any inkling at all that customer information was at risk.  This would have let their customers begin proactive measures to protect their credit and have their shields up against potential scams.  It is for this reason that I no longer trust Sony to hold my accurate personal information.

This greatly saddens me, as despite many people's criticisms of Sony's business practices, I've never had a problem with Sony as a company.  I've used many of their products (owned a couple of surround systems and a big screen TV) and have always been happy with their performance.  I certainly can't say I have any problem with the quality of the items they manufacture.  Unfortunately for them, they've broken my trust as a consumer.  That will take a long time to rebuild, if it can ever be rebuilt at all.