April 27, 2011

Hulu Responds to PSN Outage With Credit to Users

I haven't yet confirmed that this is going out to all users, and have reached out to Hulu for additional comment.  What I can confirm is that I just received a legitimate email from Hulu offering a $2.00 (one week) credit to Hulu plus users that have a PS3 registered on their Hulu Plus account.  Kudos to Hulu for reaching out to their community when this outage was nothing related to them, and their service can still be accessed via other means.  This is the type of customer support Sony should have showed from the beginning of the PSN outage.  A copy of this email is shown below:


UPDATE: I received an email from a source familiar with the offer. They stated that any user that accessed Hulu Plus content from a PS3 recently should have received the offer. In addition, if a user has their PS3 registered to Hulu Plus, but simply hadn't used it in a while, they can request the same credit with a reasonable expectation of receiving it.

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